Low barriers to switching mobile service providers necessitates maintaining and improving service quality and customer satisfaction ranking. Managers receive alerts after a network device fails. Repair and maintenance teams attend to the alerts but they never get insight into underlying causes or trends for outages. One of the results is a long resolution times.

With business analytics techniques such as predictive fault analysis, managers can analyze performance to preempt failures. Business analytics helps to:

Octillion can provide applications that have proved successful in resolving these problems and delivered competitive advantage to service providers.